Return of New or Unworn Items
We offer 30-day return policy. Refunds will be given provided items are returned back to their original condition as NEW, UNWORN (i.e. as received) with their original unmarked/undamaged box and swing tags. The returned item must be in re-sellable condition. Please make sure the item is not worn/damaged as we only accept unworn items in their original condition.
Please do not apply tape directly to the item’s box. Wrap the item securely in original packaging or alternative suitable packaging.
Unauthorised Return of Worn Items
Goods being returned in a condition other than Pristine and Brand New as sold may be subject to a diminished value fee if they are diminished as a result of your handling and use while in possession of goods.
The fee is to be determined based on the condition and to be confirmed in writing before imposing this on your refund value.
To initiate a return, kindly log into your customer account on legend-footwear.com and submit a return request. Expect to receive a prepaid return label within 24 hours. Alternatively, you can reach out to us at email@example.com.
Please note that this option becomes available only after your order has been shipped.
Returns of Worn Items With Possible Manufacturing Defects:
If you want to return a defective item please email us with the details and where possible the photos of the defects and request a return label. Once your request is approved, we will email you a prepaid postal label which you will need to print and stick it to the parcel and send this to us.
We do not accept returns if we consider they have been damaged due to normal wear and tear, washed, accidentally damaged, or failure to adequately maintain and store the footwear, improper or inadequate fit, or not taken reasonable care during the use period.
All the above does not restrict your statutory rights.
Request a return:
Please visit the following page to request a return and receive return instructions.
You can also login using the email ID in the order & place a return request.
Note: This option is only available after your order has been shipped.
Expect to receive a prepaid return label within 24 hours. Alternatively, you can reach out to us at firstname.lastname@example.org.
We don't offer exchanges. If you would like to replace your item with a different style or size, we will refund your payment and would request you to place a new order for the replacement pair.